Having enticing marketing copy is essential for selling your product, and over the years we’ve found that companies value the expertise we’ve developed at translating this type of document.
For example, one of our regular clients sells specialized software to a global market via his website, and each of his products requires a unique description accurately translated and localized for different international audiences.
In this case, the client needed an English translation of his Portuguese marketing copy, and Kenette (one of our account managers) was happy to provide a quick quotation from a translator who was familiar with this client’s products.
As usual, the client found the price to be exceptionally good value for money, and was happy to give the go-ahead for the translation to commence. The client especially valued the fact that he could easily get in touch with Kenette whenever he needed to, and was always quick to receive a friendly reply addressing his question.
By assigning different people to the translation and customer service duties we are able to attend to our clients' needs without delaying the translation.
It wasn’t long before the translation was returned to the client, who was happy that he could rely on this level of service and quality on a consistent basis. We wished our client well as we parted ways for a short while, but we’re looking forward to helping him out again soon!